Insotitori pentru batrani - Timisoara, Bucuresti, Cluj

Caregivers for the elderly - Timisoara

What are Outdoor visit services for the elderly?

Through our Outdoor visits services, we help older people maintain an active and engaged lifestyle and accompany your loved ones to medical check-ups, outings or appointments taking place in the city. Our partners will make sure they are safe, well and empowered from the start of the visit to the end.

This service is not only for the elderly, but also for people with disabilities or some degree of disability, if they cannot do these activities themselves. We are aware that, unfortunately for people with mobility problems, Timisoara is not a place where they can move easily, which is why this service can be of great use to you and your loved one.

Why do elderly people need a companion when going outside?

For older people, going into town can be quite physically demanding, and cold weather or rain makes going out even more difficult, increasing the risk of slipping or injury. The role of the caregiver for the elderly is to be there for them and offer support when they need to get to different places, whether it's the doctor's surgery, a walk in the park or a show.

We are aware that the effects of an active life, where your loved one enjoys getting outdoors, are positive precisely because it helps them to have a good and safe state of mind, which is why we thought of this service.

What do the elderly companionship services include and how do they work?

Our partners will accompany your loved one to appointments in the city, such as:

medical check-ups, appointments at various clinics, laboratories;
an outing to your favourite bakery;
walks in the park, with or without your pet:
visiting friends or relatives;
participation in sporting or leisure events, but not performance events;
watching a play or film;
shopping for everyday, easy-to-carry items such as clothing;

Our partner will come to the elderly person's home, accompany them to activities in town and wait for them where needed, then drive them back home.

Your loved one or you choose the route and means of transport to get to the address of the visit, and our partners will make sure that the journey is safe, whether we are talking about taxis or public transport.

Which activities are not part of the accompanying service?

Our partners won't:

Organise relaxation activities for the elderly;
Transport your loved one from one point to another in your own car. For this service, please use a transport company;
Pay for transport tickets or the cost of activities in town (e.g. your grandmother's cake of choice). We would appreciate it if your loved one would pay the cost of these expenses;

01 In which cities do you offer services?

We offer elderly care services in Arad, Bucharest, Cluj, Oradea and Timișoara. Sign up below if you want more info!

02 How much does it cost to accompany the elderly?

Our services are priced at 40 lei per hour.
Care services can be combined according to your preference (e.g. 2 hours cleaning + 2 hours escorting in town).

03 How long does an outdoor visit take?

    The duration of a visit is different from one activity to another. A visit to the doctor can take almost two hours if it has been scheduled in advance. An hour might be sufficient for a walk in the nearby park. Going to a theatre performance could take as long as three hours.
    We and our partners would greatly appreciate it if you would take into account the duration of the activity (e.g. the theatre performance may take two hours) and the time it takes for our collaborator to get from the parents' or grandparents' home to the desired address and back.
    Our partner will meet your requirements within the time limit requested by you.

04 How do I book an outdoor visit for the elderly?

- Download The Care Hub mobile app to book and monitor your desired care visits.
- Or send us details of your desired visit using the „Book Now” button in the top right corner of each page.

05 When and how do I pay for an outdoor visit for the elderly?

- Pay securely and quickly directly from The Care Hub mobile app;
- Or by bank transfer to The Care Hub SRL, IBAN RO65INGB0000999908642150 (RON);
- Or online in The Care Hub account opened on the Netopia mobilPay platform;

We, The Care Hub, will hold the money until the visit takes place and will only pay the partners once you confirm that you are satisfied with the quality of service.
If you would like to offer your partner an additional payment for their effort or extra time spent on your chosen service, please contact us to issue the invoice. Payments without an invoice are illegal and we would appreciate it if you would not encourage them for the sake of the collaboration.

06 How can I change a visit?

    If you wish to change any details of a visit already booked, please write to us in advance (at least 48 hours before the start of the visit) and we will inform the partner immediately.

    If he agrees to the changes of the visit, we will confirm the details by email.

    If the partner cannot accept the changes you want, we will let you know and you can choose to work with another partner available at the time and time you want or cancel the visit. Cancellations made at least 48 hours before the start of the visit are not penalised (for details, please read the Modification and Cancellation of Visits policy).

Caregivers for the elderly - Arad, Bucharest, Cluj, Oradea and Timișoara

What are Outdoor visit services for the elderly?

Why do elderly people need a companion when going outside?

What do the elderly companionship services include and how do they work?

Which activities are not part of the accompanying service?

Now you can find us in Arad, Bucharest, Cluj, Oradea and Timișoara